Terms of Service

1. Acceptance & Eligibility

These Terms of Service (“Terms”) are a binding agreement between you and SwaggyStadium (“SwaggyStadium,” “we,” “us,” or “our”) governing your use of our website, applications, and related services (the “Services”).

By creating an account or using the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.

You must be at least 18 years old (or the age of majority in your jurisdiction, if higher) to use the Services, because they include paid randomized products and the sale and shipment of collectibles. The Services are offered only where permitted by law and are void where prohibited. You represent that you meet these requirements and that the information you provide is accurate.

2. Accounts & Security

You access the Services through an account managed by our authentication provider (Clerk). You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. You agree to:

• Provide accurate account and profile information;
• Keep your login credentials secure and not share them;
• Use only one account unless we expressly permit otherwise; and
• Notify us promptly of any unauthorized use or suspected security breach.

We may suspend or terminate accounts that violate these Terms or that we reasonably believe are engaged in fraud or abuse.

3. Description of the Service

SwaggyStadium lets you open digital “Cases” for a chance to win real, professionally graded Pokémon trading cards (for example, PSA-graded slabs). The Services include:

• Cases & the vault. Open Cases and hold won or owned items in your digital vault.
• Marketplace & trades.Buy, sell, and trade items with other users through the Marketplace and Trade board, subject to the platform’s rules and escrow.
• Shipping. Request physical delivery of items you own via USPS, or sell them back to the platform for Berries through the item buyback rail.
• Games. Play Deal Vault (a server-authoritative prize game) and Grade Guesser (a skill game), and take part in leaderboards, weekly quests, referrals, affiliate codes, and loyalty tiers.
• Berries. Use Berries, our in-app balance, across these features (see Section 4).

We may add, change, suspend, or discontinue features at any time. Outcomes that involve chance are determined by our systems; we do not guarantee any particular result, item, or odds beyond what a specific promotion’s Official Rules disclose.

4. Berries & Virtual Currency

“Berries” are a virtual, in-app balance used within the Services. They are a limited license to use a feature of the Services, not legal tender, bank deposits, or a stored-value instrument. In particular:

• No cash value. Berries cannot be redeemed for cash, and there is no withdrawal or cash-out of any kind. Selling an item back to the platform credits Berries to your balance, not money. The only way to take value off the platform is to request physical delivery of an item you own.
• Limited transferability. Berries are personal to your account and are not transferable except through features we expressly provide.
• Corrections. Our balances and ownership records are maintained on an append-only ledger. If an error, bug, fraud, or reversed payment affects your balance or holdings, we may correct it by recording adjusting (reversing) ledger entries.
• No interest; no guarantee of value. Berries do not earn interest, and we do not guarantee that any item or Berries balance will retain a particular value.

5. Purchases, Refills & Refunds

You may add funds (“refills” or deposits) to acquire Berries. All payments are processed by our payment provider (Stripe); we do not store full payment card numbers. Prices and any applicable taxes or fees are shown before you confirm a purchase.

Except where required by law or expressly stated at the point of sale, refills and completed purchases are final and non-refundable. If a payment is reversed, charged back, or found to be fraudulent, we may reverse the associated Berries and any resulting items or balances through adjusting ledger entries, and we may suspend the account pending review. If you believe a charge is in error, contact us before initiating a chargeback so we can help resolve it.

6. Randomized Products & Promotions

Where a product’s contents are determined randomly, the probabilities are disclosed before purchase, both on the product’s own page and in consolidated form at Published Odds. Those figures are generated from the live configuration of the system that runs the product, so they describe what actually happens rather than a separately maintained claim.

We may also run limited-time promotions, such as bonus Berries or referral rewards. We do not promise any specific outcome or value beyond the disclosed odds and the terms of the promotion in question. You are responsible for any taxes that apply to items you receive. We may disqualify entries or participants that we reasonably determine have violated the Official Rules or these Terms, or that involve fraud, automation, or abuse.

7. Acceptable Use

You agree not to:

• Use the Services for any unlawful purpose or in violation of any applicable law, including consumer-protection, promotions and gambling laws in your jurisdiction;
• Cheat, exploit bugs, use bots or automation, manipulate games, leaderboards, or the marketplace, or interfere with the integrity of outcomes;
• Create multiple or fraudulent accounts, or abuse referrals, affiliate codes, quests, or promotions;
• Attempt to launder funds, evade fees, or circumvent the item buyback or shipping rails;
• Reverse engineer, scrape, overload, or attempt to gain unauthorized access to the Services or their systems; or
• Harass, defraud, or harm other users, or post unlawful, infringing, or abusive content.

8. User Content & Submissions

The Services let you submit content, including support messages and posts on our submissions board (bug reports, feature requests, and artwork submissions), which may include text and image attachments (“User Content”). You are responsible for your User Content and represent that you have the rights necessary to submit it.

You retain ownership of your User Content. You grant SwaggyStadium a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, adapt, and use your User Content as needed to operate, improve, and provide the Services, and, for submissions you send us (such as bug reports, feature ideas, and artwork), to evaluate, implement, and use them in the Services. Where a submission qualifies for a one-time Berries reward, that reward is provided as described at the time of submission.

You must not submit content that is unlawful, infringing, or that you do not have the right to share. We may remove User Content and take action on accounts that violate these Terms.

9. Intellectual Property

The Services, including their software, design, text, graphics, and branding, are owned by SwaggyStadium or its licensors and are protected by intellectual-property laws. Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the Services for their intended purpose. All rights not expressly granted are reserved.

Trademarks and third-party card imagery, names, and marks (including those relating to graded trading cards) belong to their respective owners and are used for identification only; their appearance does not imply endorsement.

10. Fulfillment & Shipping

When you request physical delivery of an item you own, we prepare and ship it, typically via USPS. You are responsible for providing a complete and accurate shipping address. We are not responsible for delays, misdelivery, or loss caused by an incorrect or incomplete address.

Title to and risk of loss for a physical item pass to you upon delivery to the carrier, except as otherwise required by law. Estimated timeframes are not guarantees. Once an item ships, it can no longer be sold back through the item buyback rail.

11. Disclaimers

We do not warrant that the Services will be uninterrupted, secure, or error-free, that outcomes will meet your expectations, or that any item or Berries balance will hold a particular value. Some jurisdictions do not allow certain warranty exclusions, so some of the above may not apply to you.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, SWAGGYSTADIUM AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR VIRTUAL ITEMS OR BERRIES, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICES.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO PARTS OF THIS SECTION MAY NOT APPLY TO YOU.

13. Indemnification

You agree to indemnify and hold harmless SwaggyStadium and its affiliates, officers, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Services, your User Content, your violation of these Terms, or your violation of any law or the rights of a third party.

14. Dispute Resolution & Arbitration

Informal resolution first. Before starting a formal proceeding, you agree to contact us at support@swaggystadium.com and give us a reasonable opportunity to resolve the dispute informally.

Notice of dispute.Before starting arbitration, the complaining party must send a written Notice of Dispute describing the claim and the relief sought — to support@swaggystadium.com if you are the claimant, or to your account email if we are. If the dispute is not resolved within 60 days of that notice, either party may begin arbitration.

Binding arbitration. Except for the carve-outs below, you and SwaggyStadium agree to resolve any dispute relating to the Services through final and binding individual arbitration rather than in court, administered by a recognized consumer-arbitration provider under its consumer rules in effect when the claim is filed.

What is not covered. This Section does not apply to claims that qualify for small-claims court and are brought there on an individual basis, to claims seeking injunctive relief for infringement or misuse of intellectual property, or to any claim that applicable law does not permit to be arbitrated. Nothing here prevents you from reporting conduct to a government agency.

Where and how.Arbitration will be conducted by written submission, telephone, or video conference unless the arbitrator determines an in-person hearing is necessary. If an in-person hearing is required, it will take place in the county where you live or another mutually agreed location — you will not be required to travel to California. The arbitrator may award the same individual relief a court could.

Costs.For claims under $10,000 brought by a consumer, SwaggyStadium will pay the arbitration filing and arbitrator fees, except where the arbitrator determines the claim was frivolous or brought for an improper purpose. Each party otherwise bears its own attorneys’ fees unless the law or the arbitrator’s award provides otherwise.

Class-action waiver. To the fullest extent permitted by law, disputes will be resolved only on an individual basis. You and SwaggyStadium waive any right to bring or participate in a class, collective, consolidated, or representative action, and the arbitrator may not preside over any form of representative proceeding or consolidate claims without the consent of both parties.

Coordinated filings.If 25 or more similar demands for arbitration are filed by or with the assistance of the same counsel or coordinated entity, the parties will ask the provider to administer them in staged batches of no more than 50, appointing one arbitrator per batch and applying that batch’s determinations only to the claims within it. Limitations periods are tolled for claims awaiting a later batch.

Your right to opt out. You may reject this arbitration agreement by emailing support@swaggystadium.com with your account email and the words “arbitration opt-out” within 30 days of first accepting these Terms. Opting out affects nothing else in these Terms and will not affect your account or your use of the Services.

Severability. If the class-action waiver above is found unenforceable as to a particular claim or request for relief, that claim or request must proceed in court and is severed from arbitration, while any remaining claims proceed in arbitration. If any other part of this Section is found unenforceable, the remainder continues to apply to the extent permitted by law.

Changes. If we materially change this Section, the change applies only to disputes arising after its effective date, and you will have a fresh 30-day window to opt out as described above.

15. Governing Law & Venue

These Terms are governed by the laws of the State of California and applicable U.S. federal law, without regard to conflict-of-laws rules. Subject to the arbitration provisions in Section 14, any dispute not subject to arbitration will be brought exclusively in the state or federal courts located in California, and you consent to their jurisdiction.

16. Termination

You may stop using the Services at any time. We may suspend or terminate your access, with or without notice, if you violate these Terms, if we are required to by law, or to protect the Services or other users. On termination, your license to use the Services ends. Sections that by their nature should survive (including those on Berries, disclaimers, limitation of liability, indemnification, and dispute resolution) survive termination.

17. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, provide additional notice. Your continued use of the Services after an update means you accept the revised Terms.

18. Contact Us

Questions about these Terms? Contact us: