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Frequently asked questions

Frequently asked questions

Get to know Cases, Deal Vault, Grade Guesser, and your collection.

What can I do at SwaggyStadium?

Open Cases, play Deal Vault and Grade Guesser, collect cards, explore the marketplace, and trade. Check each experience for its price, rules, and available rewards.

Browse Cases

What are Berries?

Berries are the currency you spend within SwaggyStadium. The purchase conversion is 100 Berries per $1. Berries cannot be withdrawn for cash, and selling a card back credits Berries.

Your wallet

How do I check the odds?

Review the available outcomes and disclosures before making a purchase. Randomized results vary; the value of a result is not a promise to recover what you spent.

View published odds

Where are my cards?

Your Collection shows the cards you own and their available actions. Eligible cards can be shipped, traded, listed, or sold back when an offer is available. Items committed to another action may be temporarily unavailable.

Open your Collection

How do I get my cards delivered?

Select eligible cards in your Collection, check the shipping address and fee, and confirm the request. Track submitted requests from Shipments.

Shipping information

Can I get a refund?

Refunds depend on the purchase and its status. Contact billing@swaggystadium.com with your transaction reference for a payment issue. Check the Terms for the applicable purchase and refund rules.

Purchase and refund terms

How do referrals work?

Share your referral link. Rewards depend on a qualifying purchase and the program's eligibility and abuse checks. A signup alone does not earn a reward.

Referral dashboard

Still need help? Contact support